Agency is a custom Hostage Rescue map in Counter-Strike: Global Offensive, designed by Puddy and Rick. The map has been featured in multiple operations including Bravo, Phoenix, Bloodhound, and Hydra.

Setting and Design

• Located in a modern corporate skyscraper penthouse
• Owned by Underhill & Murphy Advertising Agency
• Features clean aesthetics with custom artwork and assets
• Designed for fast-paced hostage rescue scenarios

Notable Features

• Metal detectors in Side Hall that beep when players pass through
• Helicopter visible at CT spawn (shares interior with Left 4 Dead 2)
• Interactive elements including revolving billboards in Main Hall
• Broken elevator with visible casualty near CT Spawn

Map History

• Initially added during Operation Bravo
• Removed from game files in October 2016
• Returned in May 2017 for Operation Hydra
• Permanently added to the game in November 2017
• Most featured community map in Operations, appearing in four different operations

Notable Fixes

• Previous glitch at Terrorist spawn involving window cleaner scaffold and player stacking has been patched
• Map underwent multiple iterations to improve gameplay balance and visual quality

Design Philosophy The map emphasizes clean surfaces and material definition, using specular, normal, and lighting effects to create believable surfaces while maintaining competitive gameplay integrity.

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